Find answers about vehicle compatibility, our head units, delivery, installation, returns, warranty and technical support.
Our head units are designed for specific vehicle makes, models and years. Compatibility can also depend on your existing factory stereo, screen, amplifier and vehicle specification.
If you're unsure, contact us before ordering and we can help confirm whether the unit is suitable for your car.
Check the vehicle compatibility information on the product page, including the make, model and year of your car.
If you're still unsure, send us your vehicle details and, where possible, a photo of your current stereo/dashboard. We can then help confirm compatibility before you purchase.
Yes. You can send us your vehicle registration number and we can use it to help identify your vehicle specification.
Please note that a registration number may not always provide enough information to confirm compatibility, so we may also ask for photos of your existing head unit or dashboard.
In most compatible installations, the factory steering wheel controls can be retained. The exact functionality depends on your vehicle and the head unit being fitted.
Compatible functions can include volume, track selection, source selection and other factory controls.
This depends on your vehicle and its factory audio system. Many vehicles with factory amplifiers can retain them with the correct compatible interface or wiring.
Please check the individual product listing or contact us before ordering if your car has a premium or upgraded sound system.
If your vehicle has a factory reversing camera, compatibility depends on the vehicle and the head unit.
Where supported, the camera can usually be retained using the appropriate connection or interface. If you have an aftermarket camera, we can also advise on compatibility.
The contents vary depending on the head unit and vehicle-specific installation kit. Product listings will show what is included with each system.
Typical packages may include the head unit, vehicle-specific wiring harness, mounting accessories and relevant interfaces. Please check the individual product page for the exact contents.
The operating system depends on the specific head unit. Please refer to the individual product listing for the operating system, processor, RAM, storage and other technical specifications.
Compatible units support Apple CarPlay, allowing you to access supported iPhone apps and features through the head unit.
Depending on the model, CarPlay may be available wirelessly or via USB. Please check the individual product listing for the exact specification.
Compatible units support Android Auto, allowing you to use supported Android apps and features through the head unit.
Depending on the model, Android Auto may be available wirelessly or via USB. Please check the individual product listing for the exact specification.
Many of our head units support DAB/DAB+ digital radio, but the exact specification varies by model.
Please check the product listing to confirm whether DAB is included and whether a DAB aerial or adapter is required for your installation.
Most orders are dispatched promptly once payment has been confirmed and the product is in stock.
Delivery times can vary depending on the product, availability and your delivery address. If you need your order by a particular date, please contact us before ordering and we'll do our best to help.
Yes, next-day delivery is available on all orders. Availability depends on the product, stock status, order time and delivery address.
If next-day delivery is important to you, please contact us before placing your order so we can confirm the available option.
Yes, we deliver to Northern Ireland. Delivery options and times may vary compared with mainland UK, so please check the available delivery options at checkout or contact us if you need further information.
Once your order has been dispatched, we'll provide tracking information where a tracked delivery service is used.
You can use the tracking details provided to follow your delivery. If you haven't received tracking information, please contact us with your order number and we'll check the status for you.
Yes, we offer professional installation on selected head units and vehicles. Our fitting service can include the installation of the head unit along with the relevant vehicle-specific wiring, interfaces and accessories required for the installation.
If you're purchasing a unit from us and would like it fitted, please contact us before ordering so we can confirm availability and arrange a suitable appointment.
We are based in London, UK car audio and head unit specialist. Our installation service is available from our fitting location, with the exact address and directions available on our Contact / Installation page.
Mobile fitting may be available depending on your location, vehicle and the type of installation required.
Contact us with your postcode, vehicle registration and details of the head unit you're interested in, and we can confirm whether mobile installation is available in your area.
Fitting times vary depending on the vehicle and the equipment being installed. A straightforward head unit installation can often be completed within a few hours.
More complex installations involving factory amplifiers, reversing cameras, additional interfaces or other equipment may take longer.
We'll give you an estimated fitting time when your installation is booked.
If you change your mind about a purchase, you may be entitled to return the product in accordance with our returns policy and applicable UK consumer law.
Products must be returned in the required condition and with the relevant accessories and packaging where applicable.
Some products or installations may have specific conditions, so please check our full returns policy before returning an item.
Our products are supplied with a 12-month warranty covering manufacturing faults and defects, subject to the terms and conditions applicable to the individual product.
Don't worry - contact us as soon as possible and we'll help diagnose the problem.
We'll normally ask for your order details and information about the fault. We may also ask for photographs or a short video to help identify the issue.
Where appropriate, we'll guide you through troubleshooting before arranging the next step.
Depending on the circumstances and warranty terms, this may involve a replacement, repair or another appropriate solution.
We're here to help. If you're having problems with your head unit after installation, contact our technical support team and we'll help you work through the issue.
Please have your order number, vehicle details and head unit model available where possible. Providing photographs or a short video of the problem can also help us identify the issue more quickly.
Yes. We can help with many common head unit issues, including:
We'll first try to identify whether the problem is related to the settings, connection, installation or hardware.
If further action is required, we'll explain the next steps.
Send us your vehicle details, registration number and a photo of your current dashboard or head unit. Our team can help with compatibility, installation and technical support.
Most of our headunits are vehicle-specific. Each product page lists compatible makes and models. If you’re unsure, send us your registration number and a photo of your dashboard and we’ll confirm compatibility for you.
Yes, all of our units support both Apple CarPlay and Android Auto (wired or wireless depending on the model). This is clearly shown on each product page.
We offer FREE Next-Day Delivery across the UK.
* Orders placed before 1pm are dispatched the same day.
* Orders placed after 1pm, or on weekends/bank holidays, are dispatched the next working day.
Tracking information will be provided once your order has been shipped.
We offer a 14-day return policy.
Returns must be:
* Unused
* Unmarked
* In their original packaging
For full details on how to return an item, please refer to our dedicated Returns Policy page.
Our headunits are usually plug-and-play and compatible with your car’s existing wiring. Many customers choose to install them themselves, but we recommend professional fitting if you’re unsure.
Some vehicles may require additional adapters such as fascia kits or harness. If you provide your vehicle details at checkout, we’ll make sure you get the correct accessories or advise if anything extra is needed.
Yes, our headunits support all factory steering wheel controls.
In most cases, yes. If your car has a factory-fitted amplifier (Bose, JBL, Harman Kardon, etc.), let us know so we can ensure proper integration.
Our headunits support factory fitted parking sensors, however, will not support factory reverse cameras.
Many of our vehicle-specific units retain factory features. Check the product description or send us your vehicle details and we can confirm compatibility.
All headunits include a 12-month warranty as standard. This covers manufacturing defects and hardware issues.
We accept all major debit/credit cards.
Most units use CarPlay/Android Auto apps such as Google Maps or Waze. Some models also include built-in GPS with offline maps.
After the 12-month warranty period, we may still be able to offer support or repairs. However, this is not guaranteed, as parts availability and supplier support can change over time—especially for older or discontinued models.
In some cases, yes. We’re happy to inspect units and advise on possible repairs. Please note that:
* Return postage is the customer’s responsibility
* Repairs are chargeable
* We cannot guarantee parts availability for older models
No. Some of our older models were supplied by manufacturers we no longer work with. Because of this, we may not have access to original replacement parts for discontinued units.
If a screen fault is confirmed, we may be able to replace it depending on parts availability. For discontinued models, we may need to use compatible parts from newer units, or in some cases, repair may not be possible.
Like most electronics, head units rely on specific components from manufacturers. When a model is discontinued or a supplier is no longer available, those exact parts may no longer be produced or accessible.
We always try to help where possible, but any support outside the warranty period is assessed on a case-by-case basis and may involve repair or replacement costs.
